We were logging persona triage as "bot" in logs, causing some
confusions around real world usage
This amends it so we log usage to "automation - AUTOMATION NAME"
This allows for a new mode in persona triage where nothing is posted on topics.
This allows people to perform all triage actions using tools
Additionally introduces new APIs to create chat messages from tools which can be useful in certain moderation scenarios
Co-authored-by: Natalie Tay <natalie.tay@gmail.com>
* remove TODO code
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Co-authored-by: Natalie Tay <natalie.tay@gmail.com>
This PR enhances the LLM triage automation with several important improvements:
- Add ability to use AI personas for automated replies instead of canned replies
- Add support for whisper responses
- Refactor LLM persona reply functionality into a reusable method
- Add new settings to configure response behavior in automations
- Improve error handling and logging
- Fix handling of personal messages in the triage flow
- Add comprehensive test coverage for new features
- Make personas configurable with more flexible requirements
This allows for more dynamic and context-aware responses in automated workflows, with better control over visibility and attribution.
## LLM Persona Triage
- Allows automated responses to posts using AI personas
- Configurable to respond as regular posts or whispers
- Adds context-aware formatting for topics and private messages
- Provides special handling for topic metadata (title, category, tags)
## LLM Tool Triage
- Enables custom AI tools to process and respond to posts
- Tools can analyze post content and invoke personas when needed
- Zero-parameter tools can be used for automated workflows
- Not enabled in production yet
## Implementation Details
- Added new scriptable registration in discourse_automation/ directory
- Created core implementation in lib/automation/ modules
- Enhanced PromptMessagesBuilder with topic-style formatting
- Added helper methods for persona and tool selection in UI
- Extended AI Bot functionality to support whisper responses
- Added rate limiting to prevent abuse
## Other Changes
- Added comprehensive test coverage for both automation types
- Enhanced tool runner with LLM integration capabilities
- Improved error handling and logging
This feature allows forum admins to configure AI personas to automatically respond to posts based on custom criteria and leverage AI tools for more complex triage workflows.
Tool Triage has been disabled in production while we finalize details of new scripting capabilities.
Sam