There were two problems with the way current automation script for automatic
assignment works:
- it tried to assign users that were not allowed to be assigned because they
were not part of groups that are allowed to use discourse-assign - fixed by
skipping users that are not a part of assign_allowed_on_groups groups
- it assigned new users - fixed by adding a new user that can skip new users
While assigning a random user in group to the topic posts, if we didn't include the users who were assigned to indivitual posts then the same users will be assigned again and again.
- Makes a best attempt at being random and assigning people who haven’t been assigned for a long time
- Uses timezones and holidays
- Allows to define a minimum delay between assignments
- Creates a post if no one is available
Bianca Nenciu
Rafael dos Santos Silva
Vinoth Kannan
Joffrey JAFFEUX
janzenisaac