Currently, when only one user is available for the random auto-assign
and if that user was already assigned, then the assign will fail.
This patch addresses this issue by allowing to reassign a user who’s
already assigned. A new parameter (`allow_self_reassign`) has been added
to `Assigner#assign` with a default value of `false`.
Currently, when the auto-assign logic can’t find a user to assign, it
will fail saying there was no one to assign. The current logic is this
one:
- Don’t pick anyone who’s been picked in the last 180 days
- If no one has been found, then try the same thing but only for the
last 14 days.
While this is working relatively well for large enough groups, it
doesn’t work at all with very small groups (like 2 people) and it
creates unnecessary noise.
This patch addresses this issue by adding a fallback to the current
logic. Now, if the two first rules fail, instead of saying that no one
was assigned, we assign the least recently assigned person. This way,
the logic will continue to work with large groups but will also work
nicely with small groups.
There were two problems with the way current automation script for automatic
assignment works:
- it tried to assign users that were not allowed to be assigned because they
were not part of groups that are allowed to use discourse-assign - fixed by
skipping users that are not a part of assign_allowed_on_groups groups
- it assigned new users - fixed by adding a new user that can skip new users
While assigning a random user in group to the topic posts, if we didn't include the users who were assigned to indivitual posts then the same users will be assigned again and again.
- Makes a best attempt at being random and assigning people who haven’t been assigned for a long time
- Uses timezones and holidays
- Allows to define a minimum delay between assignments
- Creates a post if no one is available
Loïc Guitaut
David Taylor
Bianca Nenciu
Rafael dos Santos Silva
Vinoth Kannan
Joffrey JAFFEUX
janzenisaac