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title ="Get support"
description="Your Docker subscription gives you access to prioritized support. You can file tickets via email, your the support portal."
keywords = ["Docker, support", "help"]
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# Get support

Your Docker Data Center, or Universal Control Plane subscription gives you
access to prioritized support. The service levels depend on your subscription.

If you need help, you can file a ticket via:

* [Email](mailto:support@docker.com)
* [Docker support page](https://support.docker.com/)

Be sure to use your company email when filing tickets.

## Download a support dump

Docker Support engineers may ask you to provide a UCP support dump. For this:

1. Log into UCP with an administrator account

2. On the top-right menu, **click your username**, and choose **Support Dump**.

UCP downloads the `docker-support-<datestamp>-<timestap>.zip`, that you can
send to support.
