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removed all 2fa
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@ -4,20 +4,6 @@ keywords: Docker, docker, registry, security, Docker Hub, authentication, two-fa
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title: Recover your Docker Hub account
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---
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If you have lost your two-factor authentication device and need to access your
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Docker Hub account, you can gain access to your account using your two-factor
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authentication recovery code.
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## Prerequisites
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Two-factor authentication is enabled on your Docker Hub account and you have
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your two-factor authentication recovery code.
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> If you lose both your 2FA authentication device and recovery code, you may
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> not be able to recover your account.
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{: .important }
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## Alternative recovery methods
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If you have lost access to both your two-factor authentication application and
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your recovery code, get in touch with our Support team using the [Contact Support form](https://hub.docker.com/support/contact/?category=2fa-lockout){:target="_blank" rel="noopener" class="_"}. You must enter the primary email address associated with your Docker ID in the Contact Support form for recovery instructions.
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