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removed all 2fa

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Jerae Duffin 2022-04-26 09:59:30 -05:00
parent 9591e92a6a
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docker-hub/2fa/recover-hub-account.md
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@ -4,20 +4,6 @@ keywords: Docker, docker, registry, security, Docker Hub, authentication, two-fa
title: Recover your Docker Hub account title: Recover your Docker Hub account
--- ---
If you have lost your two-factor authentication device and need to access your
Docker Hub account, you can gain access to your account using your two-factor
authentication recovery code.
## Prerequisites
Two-factor authentication is enabled on your Docker Hub account and you have
your two-factor authentication recovery code.
> If you lose both your 2FA authentication device and recovery code, you may
> not be able to recover your account.
{: .important }
## Alternative recovery methods
If you have lost access to both your two-factor authentication application and If you have lost access to both your two-factor authentication application and
your recovery code, get in touch with our Support team using the [Contact Support form](https://hub.docker.com/support/contact/?category=2fa-lockout){:target="_blank" rel="noopener" class="_"}. You must enter the primary email address associated with your Docker ID in the Contact Support form for recovery instructions. your recovery code, get in touch with our Support team using the [Contact Support form](https://hub.docker.com/support/contact/?category=2fa-lockout){:target="_blank" rel="noopener" class="_"}. You must enter the primary email address associated with your Docker ID in the Contact Support form for recovery instructions.