From 1a60bdffc5a8e0f3b158d1d78d64130550fc75c4 Mon Sep 17 00:00:00 2001 From: lena-larionova <54370747+lena-larionova@users.noreply.github.com> Date: Wed, 2 Oct 2019 11:22:38 -0700 Subject: [PATCH] Deleting an account or org (#1346) * Deleting an account or org, new topic to replace a support article Signed-off-by: Lena Larionova * Removed steps for deleting repos Fixed everything from comments * renamed topic from delete to deactivate Signed-off-by: Lena Larionova --- _data/toc.yaml | 2 ++ docker-hub/deactivate-account.md | 50 ++++++++++++++++++++++++++++++++ 2 files changed, 52 insertions(+) create mode 100644 docker-hub/deactivate-account.md diff --git a/_data/toc.yaml b/_data/toc.yaml index 3b29e9e293..3a701bd757 100644 --- a/_data/toc.yaml +++ b/_data/toc.yaml @@ -4041,6 +4041,8 @@ manuals: title: Trust Chain - path: /docker-hub/publish/byol/ title: Bring Your Own License (BYOL) + - path: /docker-hub/deactivate-account/ + title: Deactivate an account or an organization - sectiontitle: Open-source projects section: - sectiontitle: Docker Notary diff --git a/docker-hub/deactivate-account.md b/docker-hub/deactivate-account.md new file mode 100644 index 0000000000..57a513856e --- /dev/null +++ b/docker-hub/deactivate-account.md @@ -0,0 +1,50 @@ +--- +title: Deactivating an account or an organization +description: Learn how to deactivate a Docker Hub account or an organization +keywords: Docker Hub, delete, deactivate, account, organization +--- + +Your Docker Hub account or organization may also be linked to other Docker products and services, so deactivating it will also disable access to those products and services. + +## Deactivating an account + +Before deactivating your Docker Hub account, please complete the following: + +1. Download any images and tags you want to keep: + `docker pull -a :`. + +3. If you have an active subscription, downgrade it to the **free** plan. + + In Docker Hub, navigate to **_Your Account_** > **Account Settings** > **Billing**. + +4. If you have an enterprise license, download the key. + + In Docker Hub, navigate to **_Your Account_** > **Accounts Settings** > **Licenses**. The download link will no longer be available after your account is disabled. + +5. If you belong to any organizations, remove your account from all of them. + +6. If you are the sole owner of any organization, either add someone to the **owners** team and then remove yourself from the organization, or deactivate the organization as well. + +7. Unlink your [Github and Bitbucket accounts](https://docs.docker.com/docker-hub/builds/link-source/#unlink-a-github-user-account). + +Once you have completed all the steps above, you may deactivate your account. On Docker Hub, go to **_Your Account_** > **Accounts Settings** > **Deactivate Account**. + +> This cannot be undone! Be sure you've gathered all the data you need from your account before deactivating it. + + +## Deactivating an organization + +Before deactivating an organization, please complete the following: + +1. Download any images and tags you want to keep: + `docker pull -a :`. + +2. If you have an active subscription, downgrade it to the **free** plan: + + In Docker Hub, navigate to **Organizations** > **_Your Organization_** > **Billing**. + +3. Unlink your [Github and Bitbucket accounts](https://docs.docker.com/docker-hub/builds/link-source/#unlink-a-github-user-account). + +Once you have completed all the steps above, you may deactivate your organization. On Docker Hub, go to **Organizations** > **_Your Organization_** > **Settings** > **Deactivate Org**. + +> This cannot be undone! Be sure you've gathered all the data you need from your organization before deactivating it.