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Merge pull request #14552 from aevesdocker/ENGDOCS-646 

clarified optional step
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Allie Sadler 2022-04-14 16:09:54 +01:00 committed by GitHub
parent 2acdd55e1c d008a284d4
commit 77c07a6434
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2 changed files with 2 additions and 2 deletions
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desktop/mac/troubleshoot.md
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@ -70,7 +70,7 @@ the log data. Before reporting an issue, we recommend that you read the informat
Before you get started, we recommend that you sign into your Docker Desktop application and your [Docker Hub](https://hub.docker.com/){:target="_blank" rel="noopener" class="_"} account.
1. Choose ![whale menu](images/whale-x.png){: .inline} > **Troubleshoot**.
2. Sign into Docker Desktop. In addition, ensure you are signed into your [Docker account](https://hub.docker.com/){:target="_blank" rel="noopener" class="_"}.
2. Optional: Sign into Docker Desktop. In addition, ensure you are signed into your [Docker account](https://hub.docker.com/){:target="_blank" rel="noopener" class="_"}.
3. Click **Get support**. This opens the in-app **Support** page and starts collecting the diagnostics.
![Diagnose & Feedback](images/diagnose-support.png){:width="600px"}
4. When the diagnostics collection process is complete, click **Upload to get a Diagnostic ID**.

2
desktop/windows/troubleshoot.md
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@ -48,7 +48,7 @@ troubleshoot the log data. Before reporting an issue, we recommend that you read
1. Choose ![whale menu](images/whale-x.png){: .inline} > **Troubleshoot**
from the menu.
2. Sign into Docker Desktop. In addition, ensure you are signed into your [Docker account](https://hub.docker.com/){:target="_blank" rel="noopener" class="_"}.
2. Optional: Sign into Docker Desktop. In addition, ensure you are signed into your [Docker account](https://hub.docker.com/){:target="_blank" rel="noopener" class="_"}.
3. Click **Get support**. This opens the in-app **Support** page and starts collecting the diagnostics.
![Diagnose & Support](../mac/images/diagnose-support.png){:width="600px"}
4. When the diagnostics collection process is complete, click **Upload to get a Diagnostic ID**.