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Deleting an account or org (#1346) (#9561) 

* Deleting an account or org, new topic to replace a support article

Signed-off-by: Lena Larionova <lena.larionova@docker.com>

* Removed steps for deleting repos

Fixed everything from comments

* renamed topic from delete to deactivate

Signed-off-by: Lena Larionova <lena.larionova@docker.com>
This commit is contained in:
Adrian Plata 2019-10-02 14:00:33 -07:00 committed by lena-larionova
parent 0d6383d78e
commit 89d4bc4e5d
2 changed files with 52 additions and 0 deletions
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_data/toc.yaml
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@ -4041,6 +4041,8 @@ manuals:
title: Trust Chain
- path: /docker-hub/publish/byol/
title: Bring Your Own License (BYOL)
- path: /docker-hub/deactivate-account/
title: Deactivate an account or an organization
- sectiontitle: Open-source projects
section:
- sectiontitle: Docker Notary

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docker-hub/deactivate-account.md Normal file
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@ -0,0 +1,50 @@
---
title: Deactivating an account or an organization
description: Learn how to deactivate a Docker Hub account or an organization
keywords: Docker Hub, delete, deactivate, account, organization
---
Your Docker Hub account or organization may also be linked to other Docker products and services, so deactivating it will also disable access to those products and services.
## Deactivating an account
Before deactivating your Docker Hub account, please complete the following:
1. Download any images and tags you want to keep:
`docker pull -a <image>:<tag>`.
3. If you have an active subscription, downgrade it to the **free** plan.
In Docker Hub, navigate to **_Your Account_** > **Account Settings** > **Billing**.
4. If you have an enterprise license, download the key.
In Docker Hub, navigate to **_Your Account_** > **Accounts Settings** > **Licenses**. The download link will no longer be available after your account is disabled.
5. If you belong to any organizations, remove your account from all of them.
6. If you are the sole owner of any organization, either add someone to the **owners** team and then remove yourself from the organization, or deactivate the organization as well.
7. Unlink your [Github and Bitbucket accounts](https://docs.docker.com/docker-hub/builds/link-source/#unlink-a-github-user-account).
Once you have completed all the steps above, you may deactivate your account. On Docker Hub, go to **_Your Account_** > **Accounts Settings** > **Deactivate Account**.
> This cannot be undone! Be sure you've gathered all the data you need from your account before deactivating it.
## Deactivating an organization
Before deactivating an organization, please complete the following:
1. Download any images and tags you want to keep:
`docker pull -a <image>:<tag>`.
2. If you have an active subscription, downgrade it to the **free** plan:
In Docker Hub, navigate to **Organizations** > **_Your Organization_** > **Billing**.
3. Unlink your [Github and Bitbucket accounts](https://docs.docker.com/docker-hub/builds/link-source/#unlink-a-github-user-account).
Once you have completed all the steps above, you may deactivate your organization. On Docker Hub, go to **Organizations** > **_Your Organization_** > **Settings** > **Deactivate Org**.
> This cannot be undone! Be sure you've gathered all the data you need from your organization before deactivating it.