diff --git a/README.md b/README.md
index 26c362617f..1e4205d50b 100755
--- a/README.md
+++ b/README.md
@@ -1,5 +1,10 @@
 # [Kitematic](https://kitematic.com)
 
+**Note:** If the installer gets stuck at any step for more than 1 minute, there is probably an error. Please help us troubleshoot by running it from the command line, and submit the logs to [contact@kitematic.com](mailto:contact@kitematic.com).
+
+1. `cd <dir with Kitematic.app>`
+2. Run `./Kitematic.app/Contents/MacOS/node-webkit` 
+
 Kitematic is still in Beta. Any effort in helping us find issues and improving the experience is greatly appreciated!
 
 [Fixes for Known Issues](http://kitematic.com/docs/known-issue-fixes)