---
redirect_from:
- /ucp/support/
description: Your Docker subscription gives you access to prioritized support. You
  can file tickets via email, your the support portal.
keywords:
- Docker, support
- help
title: Get support
---

Your Docker Data Center, or Universal Control Plane subscription gives you
access to prioritized support. The service levels depend on your subscription.

If you need help, you can file a ticket via:

* [Email](mailto:support@docker.com)
* [Docker support page](https://support.docker.com/)

Be sure to use your company email when filing tickets.

## Download a support dump

Docker Support engineers may ask you to provide a UCP support dump. For this:

1. Log into UCP with an administrator account.

2. On the top-right menu, **click your username**, and choose **Support Dump**.