---
title: Deployment and Configuration Guidelines
description: Provides specific deployment and configuration guidelines.
weight: 5
---

This section provides specific deployment or configuration guidelines to avoid networking or traffic management issues.

## 503 errors after setting destination rule

If requests to a service immediately start generating HTTP 503 errors after you applied a `DestinationRule`
and the errors continue until you remove or revert the `DestinationRule`, then the `DesintationRule` is probably
causing a TLS conflict for the service.

For example, if you configure mutual TLS in the cluster globally, the `DestinationRule` must include the following `trafficPolicy`:

{{< text yaml >}}
trafficPolicy:
  tls:
    mode: ISTIO_MUTUAL
{{< /text >}}

Otherwise, the mode defaults to `DISABLED` causing client proxy sidecars to make plain HTTP requests
instead of TLS encrypted requests. Thus, the requests conflict with the server proxy because the server proxy expects
encrypted requests.

To confirm there is a conflict, check whether the `STATUS` field in the output of the `istioctl authn tls-check` command
is set to `CONFLICT` for your service. For example:

{{< text bash >}}
$ istioctl authn tls-check httpbin.default.svc.cluster.local
HOST:PORT                                  STATUS       SERVER     CLIENT     AUTHN POLICY     DESTINATION RULE
httpbin.default.svc.cluster.local:8000     CONFLICT     mTLS       HTTP       default/         httpbin/default
{{< /text >}}

Whenever you apply a `DestinationRule`, ensure the `trafficPolicy` TLS mode matches the global server configuration.

## 503 errors while reconfiguring service routes

When setting route rules to direct traffic to specific versions (subsets) of a service, care must be taken to ensure
that the subsets are available before they are used in the routes. Otherwise, calls to the service may return
503 errors during a reconfiguration period.

Creating both the `VirtualServices` and `DestinationRules` that define the corresponding subsets using a single `kubectl`
call (e.g., `kubectl apply -f myVirtualServiceAndDestinationRule.yaml` is not sufficient because the
resources propagate (from the configuration server, i.e., Kubernetes API server) to the Pilot instances in an eventually consistent manner. If the
`VirtualService` using the subsets arrives before the `DestinationRule` where the subsets are defined, the Envoy configuration generated by Pilot would refer to non-existent upstream pools. This results in HTTP 503 errors until all configuration objects are available to Pilot.

To make sure services will have zero down-time when configuring routes with subsets, follow a "make-before-break" process as described below:

* When adding new subsets:

    1. Update `DestinationRules` to add a new subset first, before updating any `VirtualServices` that use it. Apply the rule using `kubectl` or any platform-specific tooling.

    1. Wait a few seconds for the `DestinationRule` configuration to propagate to the Envoy sidecars

    1. Update the `VirtualService` to refer to the newly added subsets.

* When removing subsets:

    1. Update `VirtualServices` to remove any references to a subset, before removing the subset from a `DestinationRule`.

    1. Wait a few seconds for the `VirtualService` configuration to propagate to the Envoy sidecars.

    1. Update the `DestinationRule` to remove the unused subsets.

## Route rules have no effect on ingress gateway requests

Let's assume you are using an ingress `Gateway` and corresponding `VirtualSerive` to access an internal service.
For example, your `VirtualService` looks something like this:

{{< text yaml >}}
apiVersion: networking.istio.io/v1alpha3
kind: VirtualService
metadata:
  name: myapp
spec:
  hosts:
  - "myapp.com" # or maybe "*" if you are testing without DNS using the ingress-gateway IP (e.g., http://1.2.3.4/hello)
  gateways:
  - myapp-gateway
  http:
  - match:
    - uri:
        prefix: /hello
    route:
    - destination:
        host: helloworld.default.svc.cluster.local
  - match:
    ...
{{< /text >}}

You also have a `VirtualService` which routes traffic for the helloworld service to a particular subset:

{{< text yaml >}}
apiVersion: networking.istio.io/v1alpha3
kind: VirtualService
metadata:
  name: helloworld
spec:
  hosts:
  - helloworld.default.svc.cluster.local
  http:
  - route:
    - destination:
        host: helloworld.default.svc.cluster.local
        subset: v1
{{< /text >}}

In this situation you will notice that requests to the helloworld service via the ingress gateway will
not be directed to subset v1 but instead will continue to use default round-robin routing.

The ingress requests are using the gateway host (e.g., `myapp.com`)
which will activate the rules in the myapp `VirtualService` that routes to any endpoint in the helloworld service.
Internal requests with the host `helloworld.default.svc.cluster.local` will use the
helloworld `VirtualService` which directs traffic exclusively to subset v1.

To control the traffic from the gateway, you need to include the subset rule in the myapp `VirtualService`:

{{< text yaml >}}
apiVersion: networking.istio.io/v1alpha3
kind: VirtualService
metadata:
  name: myapp
spec:
  hosts:
  - "myapp.com" # or maybe "*" if you are testing without DNS using the ingress-gateway IP (e.g., http://1.2.3.4/hello)
  gateways:
  - myapp-gateway
  http:
  - match:
    - uri:
        prefix: /hello
    route:
    - destination:
        host: helloworld.default.svc.cluster.local
        subset: v1
  - match:
    ...
{{< /text >}}

Alternatively, you can combine both `VirtualServices` into one unit if possible:

{{< text yaml >}}
apiVersion: networking.istio.io/v1alpha3
kind: VirtualService
metadata:
  name: myapp
spec:
  hosts:
  - myapp.com # cannot use "*" here since this is being combined with the mesh services
  - helloworld.default.svc.cluster.local
  gateways:
  - mesh # applies internally as well as externally
  - myapp-gateway
  http:
  - match:
    - uri:
        prefix: /hello
      gateways:
      - myapp-gateway #restricts this rule to apply only to ingress gateway
    route:
    - destination:
        host: helloworld.default.svc.cluster.local
        subset: v1
  - match:
    - gateways:
      - mesh # applies to all services inside the mesh
    route:
    - destination:
        host: helloworld.default.svc.cluster.local
        subset: v1
{{< /text >}}

## Route rules have no effect on my application

If route rules are working perfectly for the [Bookinfo](/docs/examples/bookinfo/) sample,
but similar version routing rules have no effect on your own application, it may be that
your Kubernetes services need to be changed slightly.

Kubernetes services must adhere to certain restrictions in order to take advantage of
Istio's L7 routing features.
Refer to the [Requirements for Pods and Services](/docs/setup/kubernetes/spec-requirements)
for details.

## Envoy won't connect to my HTTP/1.0 service

Envoy requires `HTTP/1.1` or `HTTP/2` traffic for upstream services. For example, when using [NGINX](https://www.nginx.com/) for serving traffic behind Envoy, you
will need to set the [proxy_http_version](https://nginx.org/en/docs/http/ngx_http_proxy_module.html#proxy_http_version) directive in your NGINX configuration to be "1.1", since the NGINX default is 1.0.

Example configuration:

{{< text plain >}}
upstream http_backend {
    server 127.0.0.1:8080;

    keepalive 16;
}

server {
    ...

    location /http/ {
        proxy_pass http://http_backend;
        proxy_http_version 1.1;
        proxy_set_header Connection "";
        ...
    }
}
{{< /text >}}

## Headless TCP services losing connection

If `istio-citadel` is deployed, Envoy is restarted every 15 minutes to refresh certificates.
This causes the disconnection of TCP streams or long-running connections between services.

You should build resilience into your application for this type of
disconnect, but if you still want to prevent the disconnects from
happening, you will need to disable mutual TLS and the `istio-citadel` deployment.

First, edit your `istio` configuration to disable mutual TLS:

{{< text bash >}}
$ kubectl edit configmap -n istio-system istio
$ kubectl delete pods -n istio-system -l istio=pilot
{{< /text >}}

Next, scale down the `istio-citadel` deployment to disable Envoy restarts:

{{< text bash >}}
$ kubectl scale --replicas=0 deploy/istio-citadel -n istio-system
{{< /text >}}

This should stop Istio from restarting Envoy and disconnecting TCP connections.