From 0b721e0036a1264d3f0be62bcd337a2f920ea853 Mon Sep 17 00:00:00 2001 From: "Jorge O. Castro" Date: Fri, 18 May 2018 10:59:31 -0400 Subject: [PATCH] First draft of a zoom moderation document --- communication/moderation.md | 4 ++++ communication/zoom-guidelines.md | 39 ++++++++++++++++++++++++++++++++ 2 files changed, 43 insertions(+) create mode 100644 communication/zoom-guidelines.md diff --git a/communication/moderation.md b/communication/moderation.md index adbf7b03c..31f43376b 100644 --- a/communication/moderation.md +++ b/communication/moderation.md @@ -45,6 +45,10 @@ These guidelines are for tool-specific policies that don't fit under a general u - [Slack Guidelines](./slack-guidelines.md) +### Zoom + +- [Zoom Guidelines](./zoom-guidelines.md) + ### References and Resources diff --git a/communication/zoom-guidelines.md b/communication/zoom-guidelines.md new file mode 100644 index 000000000..346c85ef3 --- /dev/null +++ b/communication/zoom-guidelines.md @@ -0,0 +1,39 @@ +# Zoom Guidelines + +Zoom is the main video communication platform for Kubernetes outside of our mailing lists. +It is used for running the [community meeting](https://github.com/kubernetes/community/blob/master/events/community-meeting.md) and SIG meetings. +Since the Zoom meetings are open to the general public, a Zoom host might have to moderate a meeting if a person is in violation of the code of conduct. + +These guidelines are meant as a tool to help Kubernetes members manage their Zoom resources. +Check the main [moderation](./moderation.md) page for more information on other tools and general moderation guidelines. + +## Code of Conduct +Kubernetes adheres to Cloud Native Compute Foundation's [Code of Conduct](https://github.com/cncf/foundation/blob/master/code-of-conduct.md) throughout the project, and includes all communication mediums. + +## Moderation + +Zoom has documentation on how to use their moderation tools: + +- https://support.zoom.us/hc/en-us/articles/201362603-Host-Controls-in-a-Meeting + +Check the "Screen Share Controls" (via the ^ next to Share Screen): Select who can share in your meeting and if you want only the host or any participant to be able to start a new share when someone is sharing. + +You can also put an attendee on hold. This allows the host(s) to put attendee on hold to temporarily remove an attendee from the meeting. + +Unfortunately, Zoom doesn't have the ability to ban or block people from joining - especially if they have the invitation to that channel and the meeting id is publicly known. + +It is strongly encouraged that at least two people who lead SIG Meetings are comfortable with how to use these moderation tools. + +## Admins + +- @parispittman +- @castrojo + +Each SIG should have at least one person with a paid Zoom account. +See the [SIG Creation procedure](https://github.com/kubernetes/community/blob/master/sig-governance.md#sig-creation-procedure) document on how to set up an initial account. + +The Zoom licenses are managed by the [CNCF Service Desk](https://github.com/cncf/servicedesk). + +## Escalating and/Reporting a Problem + +Issues that cannot be handle via normal moderation can be escalated to the [Kubernetes steering committee](https://github.com/kubernetes/steering).