Merge pull request #6767 from kaslin/patch-6

Create Social-Media.md

communication/marketing-team/role-handbooks/Social-Media.md

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+# Social Media Role Handbook
+
+## Overview
+
+This handbook outlines expectations and responsibilities for Social Media Leads as well as Contributor Comms team members who wish to contribute to social media efforts.
+
+Social Media leads' contributions further the Contributor Comms team's efforts to communicate with contributors on a broad scale through social media.  At time of writing, the primary social media channel we communicate through is the [@K8sContributors handle on twitter](https://twitter.com/K8sContributors).
+
+Any Kubernetes contributor can write tweets to be distributed through the twitter handle by utilizing the [kubernetes-sigs/contributor-tweets repo](https://github.com/kubernetes-sigs/contributor-tweets). This repo utilizes the open source [twitter-together](https://github.com/gr2m/twitter-together) project to automate tweeting approved from the @K8sContributor handle. The repo also features automation to convert issues into PRs, to make it easier to create tweets with minimal interaction with Github's PR process.
+
+Do note that tweets targeting the greater Kubernetes community should potentially use the @Kubernetesio account. Tweets using this account must be coordinated with the CNCF. Ownership of @Kubernetesio does not reside within the Contributor Comms team. For any tweets to be coordinated with @Kubernetesio, you will need to make contact with CNCF marketing members in charge of the account. Tweets using the @kubernetesio account are often limited in the content and quantity that may be sent.
+
+
+## Minimum Skills and Requirements
+
+- Are a member of the [Kubernetes GitHub Org]
+- Familiar with twitter by either having a personal account or managing another account (brand, oss project, employer, local nonprofit, etc)
+- Available to either attend regular Contributor Comms meetings or collaborate asynchronously via the #sig-contribex-comms channelnin the Kubernetes Slack
+
+### Expected Time Investment
+
+Team leads: 3-5 hours per week.
+Team members: 1-3 hour per week.
+
+## General Expectations
+
+- Rules for social posts and more can be found in [social guidelines](https://github.com/kubernetes/community/blob/master/communication/marketing-team/storytelling-resources/social-guidelines.md)
+- Be welcoming, be yourself
+- Understanding, communicating, and setting/adjusting [social guidelines](https://github.com/kubernetes/community/blob/master/communication/marketing-team/storytelling-resources/social-guidelines.md)
+- Coordinating work to create tweets, ensuring tweet requests are fulfilled
+- Working with other Contributor Comms leads, such as the Event Coordinator Lead, on social media tasks
+- Approving tweet PRs on [kubernetes-sigs/contributor-tweets](https://github.com/kubernetes-sigs/contributor-tweets)
+- Training new leads
+
+The leader(s) of the social media team will be expected to monitor the @K8sContributors handle. Retweets, replies, and responding to replies appropriately fall under the purview of the social media lead. Time-sensitive tweets should also be handled directly by the team lead. Team leads should coordinate with team members to plan tweets in advance, particularly for large contributor-focused events such as KubeCon or Contributor Summit.
+
+Team members will be expected to keep an eye out for news in need of tweeting. Common sources of such announcements are the k-dev mailing list and the #contributor-comms channel on Slack. Team members can submit less time-sensitive tweets to the [kubernetes-sigs/contributor-tweets repo](https://github.com/kubernetes-sigs/contributor-tweets) for review and tweeting.
+
+## Associates Overview (Shadow)
+
+Team members who wish to become social media leads should express this desire to the current lead.
+Leads should work with shadows to understand their capacity to take on the needs of the lead role and work with the shadow on a plan for them to take on responsibility including:
+* Becoming an owner (approver privileges) on the [kubernetes-sigs/contributor-tweets](https://github.com/kubernetes-sigs/contributor-tweets) repo
+* Watching for new tweet PRs and working with PR creators on scheduling/approving tweets
+* Watching for new tweet requests and ensuring they get assigned to team members or created directly
+* Taking on direct Twitter management