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# Moderation on Kubernetes Communications Channels
This page describes the rules and best practices for people chosen to moderate Kubernetes communications channels, such as Slack and the mailing lists.
## Roles and Responsibilities
As part of volunteering to become a moderator you are now representative of the Kubernetes community and it is your responsibility to remain aware of your contributions in this space.
These responsibilities apply to all Kubernetes official channels.
Moderators _MUST_:
- Take action as specified by these Kubernetes Moderator Guidelines.
- Agree to abide by the documented tasks and actions required of moderators.
- Ensure that the [CNCF Code of Conduct](https://github.com/cncf/foundation/blob/master/code-of-conduct.md) is in effect on all official Kubernetes communication channels.
- Take care of spam as soon as possible, which may mean taking action by removing a member from that resource.
- Fostering a safe and productive environment by being aware of potential multiple cultural differences between Kubernetes community members.
- Understand that you might be contacted by moderators, community managers, and other users via private email.
- Report egregious behavior to steering@k8s.io.
Moderators _SHOULD_:
- Understand that compassion and empathy is a trait I should display when communicating and collaborating with other community members.
- Be an example and role model to others in the community.
- Remember to check and recognize if you need take a break when you become frustrated or find yourself in a heated debate.
- Help your colleagues if you recognize them in one of the [stages of burnout](https://opensource.com/business/15/12/avoid-burnout-live-happy).
- Be helpful and have fun!
## Specific Guidelines
These guidelines are for tool-specific policies that don't fit under a general umbrella.
### Mailing Lists
### Slack
### References and Resources
Thanks to the following projects for making their moderation guidelines public, allowing us to build on the shoulders of giants.
Moderators are encouraged to learn how other projects moderate and learn from them in order to improve our guidelines:
- Mozilla's [Forum Moderation Guidelines](https://support.mozilla.org/en-US/kb/moderation-guidelines)
- OASIS [How to Moderate a Mailing List](https://www.oasis-open.org/khelp/kmlm/user_help/html/mailing_list_moderation.html)
- Community Spark's [How to effectively moderate forums](http://www.communityspark.com/how-to-effectively-moderate-forums/)
- [5 tips for more effective community moderation](https://www.socialmediatoday.com/social-business/5-tips-more-effective-community-moderation)
- [8 Helpful Moderation Tips for Community Managers](https://sproutsocial.com/insights/tips-community-managers/)
- [Setting Up Community Guidelines for Moderation](https://www.getopensocial.com/blog/community-management/setting-community-guidelines-moderation)