github-management: update org invite SLO to one week

The new membership coordinators also have low bandwidth and are actively
participating in leadership roles in other parts of the project.
We are also in a pandemic!

This commit updates the SLO to match the current state - we mostly take
upto a week to address org invites. We can switch it back to 72 hours
once folks have more time.
This commit is contained in:
Nikhita Raghunath 2021-04-14 10:47:01 +05:30
parent d336524edb
commit d59e6528fe
1 changed files with 2 additions and 2 deletions

View File

@ -8,7 +8,7 @@ for CNCF compliance and for the guidelines of the community.
The [GitHub Administration Team] will aim to handle requests in the following
time frames:
- Organization invites should be handled within 72 hours of all requirements for
- Organization invites should be handled within one week of all requirements for
membership being met (all +1s obtained).
- Repository creation or migration requests should be responded to within 72
hours of the issue being opened. There may be information required or specific
@ -16,7 +16,7 @@ time frames:
repo should be created within 72 hours.
- Security or moderation requests should be handled ASAP, and coverage should be
provided in multiple time zones and countries.
- All other requests should be responded to within 72 hours of the issue being
- All other requests should be responded to within a week of the issue being
opened. The time to resolve these requests will vary depending on the
specifics of the request.