diff --git a/communication/moderation.md b/communication/moderation.md index c0aa7c9cb..481ff6ec9 100644 --- a/communication/moderation.md +++ b/communication/moderation.md @@ -1,6 +1,7 @@ # Moderation on Kubernetes Communications Channels -This page describes the rules and best practices for people chosen to moderate Kubernetes communications channels, such as Slack and the mailing lists. +This page describes the rules and best practices for people chosen to moderate Kubernetes communications channels. +This includes, Slack and the mailing lists and _any communication tool_ used in an official manner by the project. ## Roles and Responsibilities @@ -10,16 +11,18 @@ These responsibilities apply to all Kubernetes official channels. Moderators _MUST_: - Take action as specified by these Kubernetes Moderator Guidelines. -- Agree to abide by the documented tasks and actions required of moderators. -- Ensure that the [CNCF Code of Conduct](https://github.com/cncf/foundation/blob/master/code-of-conduct.md) is in effect on all official Kubernetes communication channels. -- Take care of spam as soon as possible, which may mean taking action by removing a member from that resource. -- Fostering a safe and productive environment by being aware of potential multiple cultural differences between Kubernetes community members. -- Understand that you might be contacted by moderators, community managers, and other users via private email. +- Abide by the documented tasks and actions required of moderators. +- Ensure that the [CNCF Code of Conduct](https://github.com/cncf/foundation/blob/master/code-of-conduct.md) is in effect on all official Kubernetes communication channels. +- Become familiar with the [Kubernetes Community Values](https://github.com/kubernetes/steering/blob/master/values.md). +- Take care of spam as soon as possible, which may mean taking action by removing a member from that resource. +- Foster a safe and productive environment by being aware of potential multiple cultural differences between Kubernetes community members. +- Understand that you might be contacted by moderators, community managers, and other users via private email or a direct message. - Report egregious behavior to steering@k8s.io. Moderators _SHOULD_: -- Understand that compassion and empathy is a trait I should display when communicating and collaborating with other community members. +- Exercise compassion and empathy when communicating and collaborating with other community members. +- Understand the difference between a user abusing the resource or just having difficulty expressing comments and questions in English. - Be an example and role model to others in the community. - Remember to check and recognize if you need take a break when you become frustrated or find yourself in a heated debate. - Help your colleagues if you recognize them in one of the [stages of burnout](https://opensource.com/business/15/12/avoid-burnout-live-happy). @@ -34,6 +37,8 @@ These guidelines are for tool-specific policies that don't fit under a general u ### Slack +- [Slack Guidelines](./slack-guidelines.md) + ### References and Resources