techdocs/assessments/howto.md

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CNCF Project documentation assessments

Who this document is for: Members of the CNCF Techdocs team. This document provides guidance and a template on executing documentation assessments for CNCF projects.

Purpose

The aim of a documentation assessment is to:

  • Measure against the CNCFs standards for documentation
  • Recommend areas to improve
  • Provide examples of great documentation as reference
  • Identify key areas which will net the largest improvement if addressed

What an assessment is

  • An overview with specific recommendations
  • As short as possible err on the side of bulleted lists
  • Geared at providing actionable feedback (litmus test: could you turn a piece of feedback into a backlog issue with little extra work?)

What it isnt

  • Full lists of exhaustive solutions for each and every issue with a website
  • Fluffy and unspecific
  • Judgmental

Assessment criteria and examples

See Assessment definitions and reference examples.

Doing an assessment

When doing an assessment:

  1. Locate a projects main documentation repository and any community/contributor/org/governance repositories Review all documentation available & the website (if present).

  2. Note:

    • Any quick wins
    • Larger, systemic issues at play
    • Main issues to fix
    • What the project does exceptionally well!
  3. Draft the assessment using the template provided

  4. Send it to the CNCF techdocs team for a review

  5. Send it to the project maintainers and schedule a zoom meeting to discuss with them in person.

  6. PR to the techdocs repository in this directory for archiving