mirror of https://github.com/docker/docs.git
Add CLI instructions to create UCP support dump (#1817)
* Add CLI instructions to create UCP support dump Fixes #1648 Signed-off-by: Tom Barlow <tomwbarlow@gmail.com> * Make image specific to version
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@ -135,6 +135,7 @@ defaults:
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hide_from_sitemap: true
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ucp_version: "2.0"
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dtr_version: "2.1"
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docker_image: "docker/ucp:2.0.3"
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-
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scope:
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path: "datacenter/ucp/1.1"
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@ -15,10 +15,26 @@ If you need help, you can file a ticket via:
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Be sure to use your company email when filing tickets.
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## Download a support dump
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Docker Support engineers may ask you to provide a UCP support dump, which is an
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archive that contains UCP system logs and diagnostic information. To obtain a
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support dump:
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Docker Support engineers may ask you to provide a UCP support dump. For this:
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1. Log into UCP with an administrator account.
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## From the UI
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1. Log into the UCP UI with an administrator account.
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2. On the top-right menu, **click your username**, and choose **Support Dump**.
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{: .with-border}
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## From the CLI
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To get the support dump from the CLI, use SSH to log into a UCP manager node
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and run:
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```none
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docker run --rm \
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--name ucp \
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-v /var/run/docker.sock:/var/run/docker.sock \
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{{ page.docker_image }} \
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support > docker-support.tgz
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```
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@ -15,25 +15,24 @@ If you need help, you can file a ticket via:
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Be sure to use your company email when filing tickets.
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## Download a support dump
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Docker Support engineers may ask you to provide a UCP support dump, which is an
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archive that contains UCP system logs and diagnostic information. To obtain a
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support dump:
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## From the UI
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1. Log into the UCP UI with an administrator account.
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2. On the top-right menu, **click your username**, and choose **Support Dump**.
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An archive will be downloaded by your browser after a brief time interval.
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If the user interface is not accessible, you may perform the following number of
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steps instead to obtain a single-node version of the support dump:
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{: .with-border}
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1. Obtain direct CLI access to the docker daemon on a UCP manager node.
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## From the CLI
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2. Run the CLI support tool with the following command:
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```bash
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$ docker run --rm \
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To get the support dump from the CLI, use SSH to log into a UCP manager node
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and run:
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```none
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docker run --rm \
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--name ucp \
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-v /var/run/docker.sock:/var/run/docker.sock \
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{{ page.docker_image }} \
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