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| description | keywords | title |
|---|---|---|
| Subscription FAQs | Docker, Docker Hub, subscription FAQs, subscription, platform | Subscription FAQs |
I want to buy a large number of Docker Business subscription seats. How do I do this? Can I get a discount?
Docker offers volume pricing for Docker Business subscriptions starting at 25 seats. Contact the Docker Sales Team{:target="blank" rel="noopener" class=""} for more information.
How do I access support? What level of support do I get for my subscription?
All Docker Pro, Team, and Business subscribers receive email support for their subscriptions. Additional premium support is available for Docker Business customers. Contact sales for more information about our premium support programs.
Does Docker offer academic pricing?
Contact the Docker Sales Team{:target="blank" rel="noopener" class=""}.
What ways can I contribute to Docker content?
Docker offers two programs:
Do I need to do anything at the end of my subscription term?
No. All monthly and annual subscriptions are automatically renewed at the end of the term using the original form of payment.
What happens if I pay for an annual subscription and add more users later?
When you add seats to your plan in the middle of your billing cycle, a prorated amount is charged for the additional seats.
What happens to my collaborators when I move to a Personal subscription?
Personal subscriptions do not include collaborators for private repositories. If you have collaborators when you move to a Personal subscription from a paid subscription you need to remove all collaborators. If collaborators have not been removed within 30 days of moving to a free plan, all collaborators are automatically removed from your account.
How do I know what new features are in planning for my Docker Pro or Docker Team subscription?
Docker maintains a public roadmap{:target="blank" rel="noopener" class=""} so subscribers can see what new features are in development, as well as request new capabilities.
Can I pause or delay my Docker Hub subscription?
You can't pause or delay a subscription. If a subscription invoice hasn't been paid on the due date, there's a 15 day grace period, including the due date.
Can I transfer my subscription from one user or organization account to another?
Subscriptions are non-transferable.
I have more questions regarding the new pricing, who can I reach out to?
If you have any questions that are not covered in the FAQ, please reach out{:target="blank" rel="noopener" class=""} and a member of the Docker team will get back to you.