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| title | description | keywords |
|---|---|---|
| Get support for DTR | Your Docker subscription gives you access to prioritized support. You can file tickets via email, your the support portal. | support, help |
Your Docker Enterprise Edition subscription gives you access to prioritized support. The service levels depend on your subscription.
Before reaching out to Docker Support, make sure you're listed as an authorized support contact for your account. If you're not listed as an authorized support contact, find a person who is, and ask them to open a case with Docker Support on your behalf.
You can open a new support case at the Docker support page. If you're unable to submit a new case using the support page, fill in the Docker account support form using your company email address.