docs/help/faqs.md

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---
title: "FAQs and troubleshooting"
linkTitle: "FAQs"
weight: "100"
type: "docs"
---
A collection of FAQs from other docs contributors.
### Common GitHub PRs FAQs
1. The CLA check fails even though you have signed the CLA. This may occur if
you accept and commit suggestions in a pull request from another person's
account, because the email address of that account doesn't match the address
on record for the CLA. The commit will show up as co-authored, which can
cause issues if your public email address has not signed the CLA.
1. One or more tests are failing. If you do not see a specific error related to
a change you made, and instead the errors are related to timeouts, try
rerunning the test at a later time. There are running tasks that could result
in timeouts or rate limiting if your test runs at the same time.
### General troubleshooting
1. Other Issues/Unsure - reach out in the #docs Slack channel and someone will
be happy to help out.