community/github-management/opening-a-request.md

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# Opening a issue for support with GitHub
## GitHub issues
If you need help with the following:
- Permissions issues
- Organization membership
- Third-party integrations
- Webhooks
- Repository creation/migration
- Repository archival
- Other repository and configuration issues
Please open an issue against the [kubernetes/org] repository describing your
issue. If your request is urgent, please escalate to **[@kubernetes/owners]**.
## Bot/Automation issues
If you need help with the following:
- Bot configuration
- Automatic merging
- Issue labelling
- Automation feedback and feature requests
Please open an issue against the [kubernetes/test-infra] repository describing
your issue. If your request is urgent, please escalate to the
[test-infra on-call] or reach out to `#testing-ops` on Slack.
[kubernetes/org]: https://github.com/kubernetes/org/issues
[@kubernetes/owners]: https://github.com/orgs/kubernetes/teams/owners
[kubernetes/test-infra]: https://github.com/kubernetes/test-infra/issues
[test-infra on-call]: https://go.k8s.io/oncall