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Add reviewer fixes 

Reword bullets to have a consistant voice. Add link to Slack guidelines.
Add link to k8s community values. Clarify that this policy applues
to all official mediums.
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Jorge O. Castro 2018-04-25 11:45:45 -04:00
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19
communication/moderation.md
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@ -1,6 +1,7 @@
# Moderation on Kubernetes Communications Channels
This page describes the rules and best practices for people chosen to moderate Kubernetes communications channels, such as Slack and the mailing lists.
This page describes the rules and best practices for people chosen to moderate Kubernetes communications channels.
This includes, Slack and the mailing lists and _any communication tool_ used in an official manner by the project.
## Roles and Responsibilities
@ -10,16 +11,18 @@ These responsibilities apply to all Kubernetes official channels.
Moderators _MUST_:
- Take action as specified by these Kubernetes Moderator Guidelines.
- Agree to abide by the documented tasks and actions required of moderators.
- Ensure that the [CNCF Code of Conduct](https://github.com/cncf/foundation/blob/master/code-of-conduct.md) is in effect on all official Kubernetes communication channels.
- Take care of spam as soon as possible, which may mean taking action by removing a member from that resource.
- Fostering a safe and productive environment by being aware of potential multiple cultural differences between Kubernetes community members.
- Understand that you might be contacted by moderators, community managers, and other users via private email.
- Abide by the documented tasks and actions required of moderators.
- Ensure that the [CNCF Code of Conduct](https://github.com/cncf/foundation/blob/master/code-of-conduct.md) is in effect on all official Kubernetes communication channels.
- Become familiar with the [Kubernetes Community Values](https://github.com/kubernetes/steering/blob/master/values.md).
- Take care of spam as soon as possible, which may mean taking action by removing a member from that resource.
- Foster a safe and productive environment by being aware of potential multiple cultural differences between Kubernetes community members.
- Understand that you might be contacted by moderators, community managers, and other users via private email or a direct message.
- Report egregious behavior to steering@k8s.io.
Moderators _SHOULD_:
- Understand that compassion and empathy is a trait I should display when communicating and collaborating with other community members.
- Exercise compassion and empathy when communicating and collaborating with other community members.
- Understand the difference between a user abusing the resource or just having difficulty expressing comments and questions in English.
- Be an example and role model to others in the community.
- Remember to check and recognize if you need take a break when you become frustrated or find yourself in a heated debate.
- Help your colleagues if you recognize them in one of the [stages of burnout](https://opensource.com/business/15/12/avoid-burnout-live-happy).
@ -34,6 +37,8 @@ These guidelines are for tool-specific policies that don't fit under a general u
### Slack
- [Slack Guidelines](./slack-guidelines.md)
### References and Resources